Privacy Policy

Privacy Policy

Effective Date: February 18, 2025
EF Collective LLC, dba Clove Strategies
Contact: efcollectivellc@gmail.com

1. Introduction

EF Collective LLC, dba Clove Strategies ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our coaching, consulting, and implementation services, visit our website, or interact with us through other channels.

2. Information We Collect

We may collect the following types of personal and business-related information:

A. Information You Provide Directly

• Name, email address, phone number, and other contact details.

• Business details, including company name, industry, and relevant background information.

• Payment information when purchasing services.

• Information shared during coaching or consulting sessions.

B. Information Collected Automatically

When visiting our website, we may collect:

• IP address, browser type, and device information.

• Cookies and usage data to enhance user experience.

3. How We Use Your Information

We use the information collected to:

• Provide and personalize coaching, consulting, and implementation services.

• Process payments and manage client relationships.

• Improve our services and tailor recommendations.

• Respond to inquiries and provide customer support.

• Send updates, invoices, and important communications related to our services.

• Comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties.

4. Confidentiality of Coaching & Consulting Sessions

All discussions during coaching and consulting engagements are strictly confidential. Information shared in sessions will not be disclosed to third parties unless:

• Required by law.

• Explicit written permission is granted by the client.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services & Links

We may use third-party tools (e.g., payment processors, scheduling platforms) to facilitate services. These third parties have their own privacy policies, and we are not responsible for their practices.

Our website or communications may include links to external websites. We are not responsible for the privacy practices of these third-party sites.

7. Data Retention

We retain client information only for as long as necessary to fulfill service agreements and comply with legal obligations. You may request deletion of your data by contacting us at efcollectivellc@gmail.com.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access & Correction: Request a copy of the information we hold and correct inaccuracies.

• Data Deletion: Request that we delete your personal data, subject to legal requirements.

• Opt-Out: Unsubscribe from marketing emails or communications at any time.

To exercise these rights, contact us at efcollectivellc@gmail.com.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with the updated Effective Date at the top of this page. We encourage you to review this policy regularly.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact:
📧 efcollectivellc@gmail.com